Plan fees
Plan fees are charged in advance for each billing period. You can cancel at any time and the plan stays active until the end of the period you have paid for.
Refunds
- If we are unable to provide a business number for your account after you have paid, you will get a full refund.
- If you were charged by mistake or twice, we will refund the extra amount.
- Fees for a billing period that has already started, and call minutes already used, are not refundable, except where the law requires it.
Unused minutes
Included minutes do not carry over to the next billing period.
How to ask
Email support@apnacall.in from your registered email address with your invoice number. We review requests promptly and refund approved amounts to the original payment method.
Questions? Write to support@apnacall.in.